Support

Technical Support

Solid State Cooling Systems is committed to helping customers with any issues they may encounter while using our products. Whether you just have a simple question about how to use our products or need help diagnosing a field problem, we are here to help. Our service team is available during normal business hours: 8:00 am to 5:00 pm Eastern Standard Time.

To contact us by phone, you can either call our main number: 1-845-296-1300 or call our service department at 1-845-475-7788.

You can also email us at info1@sscooling.com

Product Manuals

Click the links below to download manuals for the following products. (Manuals are also accessible from the specific product page.)

UC160-190
TCube mini 270
T-Three
TCube edge
ThermoCube 200-500
ThermoCube Liquid to Liquid
ThermoCube PAO
ThermoRack 300-650
ThermoRack 401
ThermoRack 800
ThermoRack 1000
ThermoRack 1201
ThermoRack 1801
Nikola 3K/5K
Microtiter Cold Plate
TCS-110
ThermoWrap