With over 60,000 units shipped to date, we are committed to service any unit in need of repair or maintenance. Our products have been designed for ease of service, and we maintain stock of the most commonly needed spare parts. It is not unusual for us to receive a request to service units that have been running for ten years. Often these units just need some basic clean-up and replacement of the pump. Our service technicians are very experienced and can usually help diagnose issues over the phone. If you have a unit which requires service, just look on the Support Page for contact information.