Customer Support and Product Manuals

Technical Support

Solid State Cooling Systems is committed to free technical support by telephone or email to our customers for the warranty period of our products.

To obtain technical support please send us an This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or call us at (845) 296-1300 during normal business hours (8 am to 5 pm weekdays, eastern standard time, USA). The receptionist will direct you to the correct person to answer your questions. 

Warranty Support

Product Manuals

Click the links below to download manuals for the following products.  (Manuals are also accessible from the specific product page)

UC160-190
T-Three
ThermoCube 200/300/400
ThermoCube 400L/600L
ThermoCube PAO
ThermoRack 300-650
ThermoRack 401
ThermoRack 800
ThermoRack 1201

Access to Other Documents

To request other documents, please contact us through This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  We can then provide the requested documents directly or through a password protected portal.  Customers who already have access to this portal may login below.